Shipping policy

Small Package Delivery Information: You must physically inspect your shipment(s) before accepting them from the carrier. If no one is present for the delivery, please inspect immediately as some carriers require notification of a claim within 24 hours.

If your shipment is damaged or incomplete, notify us right away.

Undeliverable Shipments: Sometimes, a carrier will be unable to deliver a package to the address provided to them. This can happen if the address provided is incorrect, or if the person present at delivery refuses it. If this happens, the package will be returned to The Bramble Patch.

We will provide a refund to the buyer for the item(s) returned, less the shipping charges incurred (the cost of shipping both out and back.) If a new shipping address is provided timely, we can re-consign the order. The additional shipping cost incurred will be billed to the customer.

Force Majeure:  The Bramble Patch shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, pandemics, quarantines, shortages, communication or power failures, fires, accidents, explosions, inability to procure or ship product or obtain permits and licenses, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of The Bramble Patch in the conduct of its business.

Shipping to Canada

We prefer to use USPS Mail to Canada, and shipping generally takes 7-14 days to arrive. If your items will fit into a well-padded flat-rate box, your shipping charges will be *lower* than shown, and we will make an appropriate refund to your credit card on the day the package is shipped.